Terms & Conditions
1. Introduction
Welcome to “Durianasia” mobile application (“App”) and website, the software program provided and operated by Durianasia Sdn Bhd, a company registered in Malaysia (“Company”). These Terms and Conditions ("Terms") regulate your use of the App and/or website, establishing the agreement between you and the Company. By browsing, accessing or using the App and/or website, you are deemed to have accepted and agreed to comply with these Terms. If you do not accept or agree to any of the Terms, then you may cease to browse, access or use the App and/or website. Your access to and use of the App or website is also conditioned on your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes our policies and procedures on the collection, use and disclosure of your personal information when you access or use the App or the Website and tells you about your privacy rights and how the law protects you. Please read Our Privacy Policy carefully before using the App.
2. Definitions
● "User" refers to any individual who accesses or uses the App and/or website, including any legal entity on whose behalf that person is accessing or using the App and/or website.
● "Services" refers to all functionalities provided through the App and website.
● "Products" refers to durians and related products available for purchase through the App and website.
3. User Registration
To access certain features of the App and/or website, you may need to register for an account. When you agree to create an account with us, You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on the App and/or website. You are responsible for safeguarding the password that you use to access the App and/or website and for any activities or actions under your password, whether your password is with the App and/or website or any third-party software. You agree not to disclose your password to any third party. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
4. User Obligations
Users agree to:
● Use the App and/or website in compliance with all applicable laws and regulations.
● Not to engage in any activity that could harm the App, website or its Users.
● Not impersonate any person or entity or misrepresent your affiliation with any person or entity.
5. Product Information and Orders
While we strive for accuracy, reliability, or currency of any information or content provided through the App, we cannot guarantee accuracy, reliability or currency of such information or content at all times, in particular product descriptions, pricing, availability, product freshness or product quality. All orders are subject to acceptance and availability. The Company provides no warranty or undertaking, and makes no representation of any kind that the Service and/or the Products will meet your requirements, achieve any intended results, meet any expectation or reliability standards or be error free or that any errors or defects can or will be corrected. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability or pricing errors. To the maximum extent permitted under applicable law, the Company, and its affiliates and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Services and Products, including all implied warranties of merchantability, quality of any standard or fitness for a particular purpose.
6. Payment Terms
Payments must be made through the available payment methods in the App and/or website. Users are responsible for any fees associated with their payment method. All transactions are processed in Malaysian Ringgit (MYR). No amendments are allowed after payment has been processed. For the avoidance of doubt, the Company shall not be held responsible or liable for any Products ordered from other channels or methods aside from the App and/or website.
7. Shipping and Delivery
We aim to deliver products within the timeframe specified at the time of order. Delivery charges may apply based on the delivery location and order size. Users must ensure that someone is available to receive the delivery. For further details, kindly refer to our Shipping Policy.
8. Refund and Return Policy
All orders are final. Once purchase is completed, we do not issue refunds and/or return under any circumstances.
9. Intellectual Property
All contents , trademarks, and other intellectual property in the App and/or website are owned by the Company. Users are granted a limited, non-exclusive license to use the aApp for personal purposes only.
10. Limitation of Liability
The Company is not liable for any indirect, incidental, or consequential damages arising from the use of the App and/or website or the Products. Users assume all risks associated with their use. We accept no responsibility for any content found on your Website. You agree to indemnify and defend us against any claims that may arise from your Website. Additionally, no links should be included on any Website that could be seen as defamatory, obscene, or illegal, nor should they infringe upon or violate the rights of any third party.
11. Importance Notice about External Links
We would like to inform you that Durianasia is not responsible for the content of any external pages or websites linked to or from https://durianasia.com.my/. The links provided on our site are intended solely for your convenience and do not imply endorsement of the products, services, or content available on those external sites.
By clicking on these links, you acknowledge that you do so at your own risk. We do not evaluate or review the offerings of these external pages, nor can we guarantee the accuracy or reliability of their content or services. This includes their privacy policies and terms of use.
12. Indemnification
Users agree to indemnify and hold the Company harmless from any claims, damages, or expenses arising from their use of the App or violation of these Terms.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Users will be notified of significant changes, and continued use of the App constitutes acceptance of the new terms.
14. Governing Law
These Terms are governed by the laws of Malaysia. Any disputes will be resolved in the courts of Malaysia.
15. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Durianasia Sdn Bhd
3, Jalan Damai Mewah 3, Taman Damai Mewah,
43000, Kajang, Selangor.
+603- 8739 4322