Privacy Policy

Effective Date: 01 November 2024

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Application refers to Durianasia, the software program provided by the Company.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Durianasia Sdn Bhd, 3, Jalan Damai Mewah 3, Taman Damai Mewah, 43000, Kajang, Selangor.

Country refers to: Malaysia

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Application.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Introduction

Welcome to Durianasia! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application, Durianasia. By using our app, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services to you. This information can be categorized as follows:

2.1. Personal Data

Personal data refers to any information that can identify you as an individual. When you sign up for an account, use our services, or contact us, we may collect personal data including:

• Contact Information: Name, email address, phone number.
• Account Information: Username, password, and other details required for account setup and maintenance.
• Profile Information: Preferences, settings, and interests related to our services.

2.2. Usage Data

Usage data refers to information about how you use our app. This may include:

• Device Information: Device type, operating system, IP address, and unique device identifiers.
• Usage Statistics: Information about how you interact with the app, including access times, pages viewed, and features used.

2.3. Location Data

We may collect location data if you enable location services on your device. This information helps us provide location-based services and improve your user experience.

3. How We Use Your Information

We use your information for various purposes, including:

• To Provide and Maintain Services: To process your transactions, manage your account, and ensure the functionality of our app.
• To Improve Our Services: To analyze usage patterns and enhance the features and performance of our app.
• To Communicate with You: To send you updates, notifications, promotional materials, and respond to your inquiries.
• To Ensure Security: To detect, prevent, and address technical issues and fraudulent activities.
• To Comply with Legal Obligations: To adhere to legal requirements and regulations.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• With Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing, analytics, and customer support.
• For Legal Purposes: We may disclose your information if required to do so by law, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred as part of the transaction.

5. Cookies

Durianasia uses cookies, like most websites, to enhance your browsing experience and improve our services. Cookies are small text files stored on your device that help us remember your preferences, analyze site performance, and deliver relevant advertisements. We utilize essential cookies for website functionality, performance cookies for analyzing user interaction, functionality cookies for personalizing your experience, and advertising cookies for targeted marketing. You can manage your cookie preferences through your browser settings, allowing you to view, delete, or block cookies as desired. For any questions about our cookie practices, please contact us. By continuing to use our website, you consent to our use of cookies as outlined in this policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Under the PDPA, you have certain rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You can request correction of any inaccurate or incomplete personal data.
• Withdrawal of Consent: You may withdraw your consent for us to process your personal data, subject to legal and contractual restrictions.
• Erasure: You can request the deletion of your personal data under certain circumstances.

To exercise these rights, please contact us using the contact information provided below.

8. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

·        By email: [email protected]